Client Testimonials

We want our customers to be completely satisfied. Our business is growing rapidly due to our customer service, we always aim to go the extra mile to provide our customers with the best experience possible. Most of our work comes from referrals which is why we have have joined Check-a-trade which allows our customers to give us feedback.

Plumbing and Heating Service | Plumber Shepperton | Air Conditioning

“I initially contacted James Cretella of Thermacool on recommendation of a trusted Gas installer we have known for a number of years as I wanted to install a split aircon system to one of our upstairs bedrooms and needed someone with the appropriate F-Gas qualifications.

Mike Tindall

Surrey

Plumbing and Heating Service | Plumber Shepperton | Air Conditioning

“Having Thermacool install a comprehensive air-conditioning system in my family home in Weybridge was an exceptionally positive overall experience. Communication with the company during the initial tender process was very clear and efficient, their pricing was very competitive and their advice in selecting the correct equipment configuration was very helpful indeed.

Jan Eventov

Plumbing and Heating Service | Plumber Shepperton | Air Conditioning

“James and his Thermacool team came highly recommended by a very high-end cabinet maker whom we trust and who has worked previously with Thermacool. Consequently we were confident that we would get high quality work. This we did, but equally importantly we were very happy to have James and his crew working in our home.

Duncan Grove

Plumbing and Heating Service | Plumber Shepperton | Air Conditioning

“James and his excellent team, solved the problem I had in my bathroom and created a watertight and significantly better end result. I am fully confident that his work will last. All the team are extremely charming. I fully trusted them giving them a key to use while I was out. Please do ask James for a quote he is very professional in every way.”

Janette Semmons

Plumbing and Heating Service | Plumber Shepperton | Air Conditioning

“James and his team were exceptional, we had two Air Conditioning units fitted and they worked tirelessly until completion. The team were professional, polite and very tidy – a pleasure to have them in our home. I would not hesitate for a minute to recommend Thermacool you would not get a better team anywhere. I hope we can use them again in the future – a very professional team – thank you James, Kev and Harry.”

Sue & Ken

Plumbing and Heating Service | Plumber Shepperton | Air Conditioning

“Thermalcool were a joy to work with. Very trustworthy, straightforward, and with high standards. I have had a lot of building work done in the past and I would recommend Thermacool above all others I have worked with. The quality of the tradesmen employed was excellent. I could relax and let them get on with it. The finish was superb. We are very pleased!”

Neil

Plumbing and Heating Service | Plumber Shepperton | Air Conditioning

“Professional company with great comms. All staff Thermacool that worked at our house were polite, friendly and trustworthy which was very important for me with my wife and young kids being at home. James attended a number of prior visits during my house extension build to listen to my requirements and give useful advice.

Reno Messina

Plumbing and Heating Service | Plumber Shepperton | Air Conditioning

“This company are simply amazing!
We got 3 quotes from different companies and this was a front runner by far! Thorough inspection, quick responses, in depth quotation so no hidden extras, very accommodating when we made some last minute changes to our plans.

Em Collins

Plumbing and Heating Service | Plumber Shepperton | Air Conditioning

“The standard of work and finish were simply superb. The attention to detail and effort put in to ensuring the work was done in a day, are all excellent. I would recommend Thermacool to anyone planning any work.”

Logan Shah