No hot water? Don’t panic, we’re here to help. The first thing you should check if you have no hot water is whether or not your boiler is working.

There are many different types of boilers however the first sign that your boiler is not working will often be a change from the usual display colour along with an error code.

Consult your boiler manual to find out what the error code means.

Some fault codes can be easily rectified yourself with a simple boiler reset, whilst others may need professional attention. If you are not sure how to fix the fault code, please call us on 020 3332 0326

What to do if you have hot water problems

  1. Call our heading engineers on 020 3332 0326
  2. If you are able to, you could turn off the main stop tap where the water comes in to your property. Often, this is under the kitchen sink.
  3. If you have a cold water tank turn off the stopcock.
  4. Drain the system by switching on the taps and flushing the toilets.
  5. Turn on the hot taps to drain the system.
  6. Switch off the electrics in case of water leaks in order to avoid electrocution.

Contact us if you have hot water problems

Thermacool Ltd. is a privately-owned and run plumbing company based in Surrey.

We have a highly skilled, experienced team and an impressive track record for plumbing, heating and air-conditioning services. We work to the highest standards and take pride in the work we do!

Quick Quote

Call 020 3332 0326

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